Returns & Exchanges
At Smith Optics, we stand behind our gear and want you to be fully satisfied with your purchase. If your new goggles, helmets, or sunglasses aren't a perfect fit, you can return them in original condition within 30 days of purchase.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.
- 2.Print Your Shipping Label
Once your request is submitted, we will provide a prepaid UPS shipping label via email for you to print and attach to your return package.
- 3.Pack Your Gear
Place the unused items in their original packaging, including all protective cases, microfiber bags, and documentation to ensure a full refund.
- 4.Ship and Track
Drop off your package at any authorized UPS location; once our warehouse receives and inspects the gear, your refund will be processed within 7-10 business days.
