Frequently Asked Questions
Everything you need to know about your Smith Optics gear.
How long does shipping take for Smith Optics orders?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their gear faster for the weekend.
What is your return policy for goggles and helmets?
We offer a 30-day return policy for all unused products in their original packaging. Please ensure tags are attached and the protective film on goggle lenses has not been removed.
Do Smith Optics sunglasses come with a warranty?
Yes, we provide a limited lifetime warranty against manufacturing defects in materials and workmanship. This does not cover normal wear and tear or scratched lenses.
How do I choose the right lens tint for my environment?
Our ChromaPop technology enhances contrast across various light conditions. We recommend darker tints (S3) for bright sun and yellow or clear tints (S1) for low-light or night riding.
Are your snow helmets compatible with other goggle brands?
While our helmets are designed for ultimate integration with Smith goggles to prevent fogging, they feature a universal fit shape that is compatible with most major sports goggle brands.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and interest-free installment plans through Affirm for larger gear purchases.